How to get online reviews for your dental practice
Not all your patients will be interested in giving you a review, but many people are generous and want to see you and your business succeed.
Find a system that works for your office where you ask patients for reviews regularly but also in a respectful way that won’t overwhelm them. After all, writing a review is something extra that your patient doesn’t need to do.
Having signs up at the reception desk or playing on your waiting room TV is a great signal to patients that you will later ask them for a review. After the patient is finished their appointment, the dentist or office manager may email the patient to thank them for choosing their clinic and say that they always appreciate honest reviews. We’ve found that dentists get the best results from sending a personalized signed email.
Copy and paste the following template and fill in your practice information to get started asking for reviews. Be sure to add your review links from Google and Facebook.
Email Templates
Hi Patient's name,
It was great to see you today. Would you mind sharing your experience with us online? Online reviews are a great way to help people, like you, find a dentist. Here’s where you can do that:
Google: https://g.page/OptioPublishing/review?rc
Facebook: https://www.facebook.com/optiopublishing/reviews/
If you have any questions or concerns, please call us.
Thank you again for choosing Doctor's name as your dentist. We’re looking forward to seeing you again at your next appointment.
Take care,
Doctor's Name
Dental practice name
Address
Phone number
Email address
Social media contacts
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Hi Patient's name,
Thank you again for choosing Doctor's name as your dentist. We are writing to check in after your appointment. If you have any questions for Doctor's name or our dental team, we’d be glad to help. You can always contact us at Email address or Phone number.
We also wanted to mention that online reviews are a great way to help new patients find our dental office and help us learn how to improve. If you’d like a write a review, we’d love to see your honest feedback.
If you’re a Google user, you can write a review at https://g.page/OptioPublishing/review?rc
If you’re a Facebook user, you can write a review at https://www.facebook.com/optiopublishing/reviews/
We thank you for your comments!
We’re looking forward to seeing you again at your next appointment.
Take care,
Doctor's Name
Dental practice name
Address
Phone number
Email address
Social media contacts
Part 3 of 5 - Read next: Online Reviews Do's & Don'ts
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